April 10th, 2011
Phony Baloney: Isn’t Most Leadership Training Just About Techniques to Manipulate People?
Participants who come to leadership training often ask, “Isn’t this just that thing where you repeat what the other person is saying to you? That’s what my boss does when she is trying to manipulate me. It drives me crazy. Does she think I’m stupid?” Like any skill, leadership skills like active listening, constructive confrontation (I-messages), and conflict resolution skills can be learned and used effectively or misused.