May 23rd, 2012
Whose Problem is It? – Part II (with the answers!)
As I mentioned in the Part I of this article (posted May 22, 2012), it takes skill to figure out […]
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May 22nd, 2012
Whose Problem Is It? – Part I
A team member comes to work late. One of your direct reports looks increasingly worried and tense. These and dozens […]
May 21st, 2012
An Easy Way to Become a Great Listener
Listening can be a very difficult thing to do, especially when we’re preoccupied or under an inordinate amount of stress. […]
May 17th, 2012
Beware: Micromanagement Leads To Lemon Yellow
Some lessons about effective leadership can be learned at business school or through leadership training. Others can be extrapolated […]
May 16th, 2012
Can You be Quiet?
Originally written by Dr. Thomas Gordon and Speed Burch (co-author of the T.E.T. book) One of the most important listening […]
May 15th, 2012
The Do’s and Don’ts of I-Messages
Ever heard of I-Messages? Or I-Language? I am sure you have. Guess where they came from? Indeed—Dr. Thomas Gordon. For […]
May 14th, 2012
Just When You Think You Have This Communication Thing Down
Just when you think you have this communication thing down, something comes along to remind you that good relationships take […]
May 10th, 2012
How the Gordon Model Saved the Mockingbird
The title of this could also be “How to Appreciate Those People We Don’t Really Like.” What in the world […]
May 8th, 2012
How to Get “Hired” as a Consultant When Values Collide
Acting as a consultant means to give advice under certain special conditions. Since a Values Collision involves unacceptable behavior […]
May 8th, 2012
Are Leaders Expected to Be Perfect?
Just about any parent will tell you that kids are horrible listeners. They are, however, keen observers of human (their […]