Did you ever consider that good employees won’t be able to take your company anywhere great anytime soon?
It’s because good employees are just that – good, and companies that are leading the category in their respective industries need something much more than “good.” They need excellence. Good employees represent good brands, while excellent employees represent excellent brands. Competitively speaking, excellence always wins. Consider the differences…
- Good employees follow the rules. Excellent employees challenge the status quo and think of ways to make things better.
- Good employees get the job done. Excellent employees will knock your socks off.
- Good employees provide good customer service. Excellent employees bond with customers to deepen their loyalty to the brand.
- Good employees are punctual. Excellent employees are the first ones in and the last ones out when the pressure is on.
- Good employees hit quotas. Excellent employees destroy them.
- Good employees are reliable. Excellent employees have your back no matter what.
- Good employees have jobs. Excellent employees have careers.
- Good employees work to keep their job secure. Excellent employees work themselves out of their jobs to get to the next level.
- Good employees are team players. Excellent employees are team leaders.
- Good employees give their best to their company. Excellent employees bleed for their company.
- Good employees participate in casual Friday. Excellent employees present themselves professionally all day, every day.
- Good employees make friends at the office. Excellent employees build relationships with their colleagues and with customers.
- Good employees don’t make waves. Excellent employees fight for what’s right while respecting their leaders.
- Good employees do what’s expected. Excellent employees raise the bar for everyone.
- Good employees learn how to work with their managers. Excellent employees are led by managers who possess high E.Q., know how to motivate people to give their best and practice stellar communication skills.
Many good employees have the potential to become excellent employees, but it takes a special kind of leader to facilitate that leap. A strong leadership training program, such as L.E.T. teaches the skills, and for some, it may require nothing more that a small change here and a different approach there. In other words, small changes can produce significant results. And, if you can transition one good employee at a time to an excellent employee, think of how your life would change at your company.