Those of you old enough to remember the no nonsense Police Sergeant, Joe Friday in Dragnet, will remember that he had little patience for assumptions, theories, conclusions, or interpretations from his witnesses. He wanted “Just the facts.” He believed that the only way to solve a crime was to determine all the facts of the situation first. The same is true of all problems. The first thing to do is to establish the facts. Bill Stinnett, Ph.D. (L.E.T. Master Trainer) explains that leadership training such as L.E.T., promotes relating, confronting, etc. people based on their behavior (what you actually see them do and say).