Once people experience the Gordon Model (LET, Synergistic Selling, etc.) for themselves, they see that yes, it really does work–and it does help people and companies become more productive. Really.
Listen to what these people have to say—not because they’re nice testimonials but because they share some insights and wisdom that are a good reminder. I hope you find them helpful!:
“Our workplaces become our home away from home, which means that our co-workers and customers become our work family, for better or worse and everything in between. Our differences help weave the collaborative fabric of our organizations and businesses. In a perfect world our ability to communicate and get along with each other should enhance those relationships and the richness of the work fabric. LET serves as a vehicle and way of interacting to assist with the real ups and downs of people dealing with people.
Asking people to participate in three days of training that is heavily laden with listening skills seems unrealistic. How do you get folks to work on the basics of communication when many do not or will not recognize the obstacles of their current communication skills?
Bad habits die hard and new skills take a tremendous practice effort. Over the years in many of the classes I have facilitated, some individuals have expressed a skepticism, disinterest or reluctance to attend a class, only to become some of the more enthusiastic participants.
LET takes small steps to enlighten the learner and develop or revisit basics skills through interactive exercises and discussion while explaining the whys and the wherefores of communication.
Each class has afforded me a rich learning experience and a better respect and understanding for the people that work in our organization. Relationships are deepened, scars are healed and friendships are formed by many of those who have attended LET. There is no perfect world but LET certainly helps move us to a more respectful and respectable work society.” – Training Coordinator, Federal Court System, Texas
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“We are a manufacturing environment, we introduced LET to our department about nine months ago. Prior to that we had a lot of employee-related issues as far as inability to communicate with each other, not taking ownership, not addressing problems. Since we have provided LET to our supervisors, they are able to manage their employees, they don’t let things fester, they enter into active communication, Active Listening with their employees, they listen for the problems, they help employees solve their own problems with their co-workers.
Our employee engagement has definitely risen. The amount of communication we that have with our company has increased. We used to be a very dictatorship-type organization – one person would make decisions, then they would just flow down. Now we have involvement in our communications when possible, we allow employees to participate in problem-solving solutions. They’re invested in the company, they feel like it’s their place to come to work – that they have ownership in it. It’s not just a job and a paycheck. And when we have employees that may disagree with the decisions that are made, at least the employees that participated said ‘Hey they opened it up to everybody, we all had a chance to have a decision. You didn’t choose to participate so let it go. And if you want to be involved next time, speak up.’ Every door is truly open in our company.” – HR Director, international manufacturing corporation, United Kingdom
If you have a story to share, a challenge you need help with or have a question, I am all ears or all keyboard—whichever works best for you.