June 11th, 2019
Leadership Training Blog
May 28th, 2019
Helpful Tips for Shifting Gears More Smoothly
Sometimes when you express your opinion, your want or your need by sending an I-Message, you will hear resistance or […]
April 15th, 2019
L.E.T.: In the Service of Something Greater Than Itself
Some time ago, somebody posted this quote on Facebook: “We’ve bought into the idea that education is about training and […]
February 12th, 2019
How to Avoid the Dangerous Habit of Glopping (um, ….what??)
In our leadership program, we teach and coach people to focus on the behavior (what the person said or did) […]
January 16th, 2019
How to Preserve Your Reputation When You’re Feeling Angry
You know those moments when somebody pulls you aside to tell you that you have spinach in your teeth, or […]
November 14th, 2018
Don’t Leave Empathy Behind Online–And That’s Harder Than You Might Think
When I think back to how naïve I was when I first encountered a portal that would let me communicate […]
October 22nd, 2018
Sears and Google: A Tale of Two Leadership Philosophies
The last dozen or so times I walked through a Sears store, I was taking a shortcut from the least-crowded […]
September 10th, 2018
Skip to the End: Binging, Storytelling, Impatience, and the Surprising Benefit of Basic Listening Skills
A friend and I have been obsessed this summer with Castle Rock, a Hulu miniseries unfolding in real time, slowly, […]
August 15th, 2018