Many different types of training are offered online—and they can be a convenient and sometimes more affordable option than in-person education. Steve Crandall, Master L.E.T. Trainer, explains though that if you want to learn interpersonal skills (which effective leaders and managers know are a huge key to the success of any business), the essentially solitary nature of online training defeats the purpose. The confrontation, listening and problem-solving skills that are at the heart of excellent leadership training, are best suited in an learning environment that involves live, real-time, human interaction. In L.E.T., for one example, the trainer is able to circulate around the participants during the many practice sessions as they practice their new skills and provide instant feedback and coaching, which better serves the participant–not to mention the company who invests in bettering their leaders.