The Leader Effectiveness Training (L.E.T.) book just turned 35 years old this year – not a spring chicken in book years – but the leadership training concepts and skills that are taught are still current and more relevant than ever in today’s work culture. As Bill Stinnett, Ph.D (L.E.T. Master Trainer) explains, human relationships are fundamentally the same as they have always been. People will always have needs – met and unmet, we will always have to communicate our needs, we will always have to listen, and we will always have to be able to empathize with others. The Gordon Model, detailed in the L.E.T. book, addresses these perennial issues with human relationships – conflicts and how to resolve them.